Recordings are a must have in any pay per call campaign. Use recordings for compliance purposes, to evaluate sales agents performance and optimize campaigns.
In this video, we’ll explain Ringba’s call recording abilities with Business Development Manager, Shane Hitchcock.
“How does Ringba’s call recordings increase campaign optimization?”
Recordings are a must have in any pay per call campaign. Use recordings for compliance purposes or to evaluate sales agents performance. You can set up recordings straight from the campaign or when using an IVR from the DIAL Node. You can even set up a max recording length so you can record the beginning of a conversation without catching any sensitive information that usually occurs when a sales transaction takes place. To review and listen to your recordings, go to reporting and select the recording you would like to hear. You can play, pause, and fast forward all while navigating through reporting as you’d like.
-Shane Hitchcock, Ringba Business Development Manager
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